Frequently Asked Questions on "The Basic" & "The Rio"
Q: What is an electric candle warmer?
A: Electric candle warmers are small heating devices that enable you to get all the use out of your scented jar candles & wax potpourri without the danger of the flame. With these warmers, you get the great aroma from your scented candles without the mess and health hazards of soot or smoke. Electric warmers are safe, easy to use, and fun!
Q: Why should I use an electric candle warmer?
A: Don’t like having an open flame in your house around your pets and children? Tired of worrying about having to blow out the flame every time you leave a room or your house? Don’t like the black soot that covers your walls? Worried about health issues associated with candle smoke and evaporated wax intake? Do you live or work in a place that prohibits an open flame (college dorms, business offices, medical and dental offices, government buildings, classrooms, etc.)? Then an electric candle warmer is perfect for you. With electric candle warmers you get the same great aroma and all of the use of your scented jar candles without the danger of the flame and no smoke.
Q: How does it work?
A: It is very simple: find a safe, stable location away from children, water, and pets, place your favorite scented jar candle on top of your electric candle warmer, remove the top of the jar, and turn the switch to ON. Within minutes, the candle will begin to warm and melt. As the candle begins to melt, the aroma of your scented jar candle will begin to fill the air. The aroma will be a cleaner, better smelling scent because there is no smoke to “cloud” the smell.
Q: How long does it take to melt the candle?
A: It depends on the size of the candle. But typically, the candle will start to melt within 30 minutes and will be completely melted in about one to two hours. Smaller candles melt a little quicker, larger candles take longer. Once a candle has been melted, it will melt faster with future uses.
Q: What is the best candle size to use?
A: It all depends on your preference. Candles of various sizes (small to large) work great with these electric candle warmers.
Q: Do your warmers melt the large candles like Yankee and Salt City Candles?
A: Yes. A great advantage of these electric candle warmers is that one size fits all. The heating plate has been enlarged and the heating element redesigned to accommodate the larger candles. These warmers do a much better job of melting as compared to others on the market. Many people use shorter candles with these warmers, or only use the warmer once a tall jar candle has been burned down low.
Q: Does the candle have to be in a jar or some sort of dish?
A: Yes. Make sure that your candles and wax potpourri are in a jar or some sort of dish. If not, the wax will melt all over.
Q: Will the wax burn me if touched?
A: No. Although the wax is warm, it will not cause burns if the wax comes into contact with the skin.
Q: How will I know when to replace my candle?
A: One of the great advantages of using electric candle warmers is that the wax does not evaporate into the air. What happens is that the aroma will eventually run out. When you realize that the scent is gone or isn’t as strong as you like, simply replace the candle with a new candle.
Q: What other uses are there for electric candle warmers?
A: Many people use these warmers for more than just the melting of scented jar candles. Many use the warmers to melt wax potpourri (make sure to always use a dish, jar, or container). Another great use is to put some water in a dish and put a few drops of aromatherapy oil or other scented oils. The results are fantastic.
Q: How are these warmers different than the other electric warmers I see on the market?
A: These electric warmers have been custom designed and engineered from scratch specifically for candle and wax use. Many products on the market are simply coffee mug warmers or food skillets marketed as candle warming products. The manufacturer of these warmers worked closely with international engineers and with UL to provide a product that has been tried, tested, and approved to be safe with various kinds of jars, dishes, tins, candles, oils, and waxes. These warmers are the only product available on the market that has achieved the UL approved status specifically as a “candle warming device”.
Q: What is the LiteGlow Mood Lighting in The Rio?
A: This feature is exclusive and has a patent pending. Two small lights embedded in the heating plate shine upwards through the bottom of the jar candle. Once the candle is melting, turn the mood lights on and enjoy. The mood lights will illuminate the candle jar and the wax and provides a soothing mix of sights and scents. For best results, remove any sticker from the bottom of the candle jar, use light colored candles, and use in a dark room.
Q: Retractable Cord? What is that?
A: Tired of all that excess cord getting in the way when you don’t need it? Yeah, so were we. One more exclusive feature that our customers love. The retractable cord feature enables you to release just enough cord for your needs. If you need 1 foot or 5, it’s your choice.
Q: Is lighting candles a thing of the past?
A: We believe that the popularity of using electric warmers is not just a passing fad, but will be a part of the candle industry indefinitely. There is no question that more and more people are enjoying alternatives to traditional candle use. We aren’t saying not to burn candles, we are providing an alternative when you don’t want to burn candles or are prohibited from burning candles.
A: Electric candle warmers are small heating devices that enable you to get all the use out of your scented jar candles & wax potpourri without the danger of the flame. With these warmers, you get the great aroma from your scented candles without the mess and health hazards of soot or smoke. Electric warmers are safe, easy to use, and fun!
Q: Why should I use an electric candle warmer?
A: Don’t like having an open flame in your house around your pets and children? Tired of worrying about having to blow out the flame every time you leave a room or your house? Don’t like the black soot that covers your walls? Worried about health issues associated with candle smoke and evaporated wax intake? Do you live or work in a place that prohibits an open flame (college dorms, business offices, medical and dental offices, government buildings, classrooms, etc.)? Then an electric candle warmer is perfect for you. With electric candle warmers you get the same great aroma and all of the use of your scented jar candles without the danger of the flame and no smoke.
Q: How does it work?
A: It is very simple: find a safe, stable location away from children, water, and pets, place your favorite scented jar candle on top of your electric candle warmer, remove the top of the jar, and turn the switch to ON. Within minutes, the candle will begin to warm and melt. As the candle begins to melt, the aroma of your scented jar candle will begin to fill the air. The aroma will be a cleaner, better smelling scent because there is no smoke to “cloud” the smell.
Q: How long does it take to melt the candle?
A: It depends on the size of the candle. But typically, the candle will start to melt within 30 minutes and will be completely melted in about one to two hours. Smaller candles melt a little quicker, larger candles take longer. Once a candle has been melted, it will melt faster with future uses.
Q: What is the best candle size to use?
A: It all depends on your preference. Candles of various sizes (small to large) work great with these electric candle warmers.
Q: Do your warmers melt the large candles like Yankee and Salt City Candles?
A: Yes. A great advantage of these electric candle warmers is that one size fits all. The heating plate has been enlarged and the heating element redesigned to accommodate the larger candles. These warmers do a much better job of melting as compared to others on the market. Many people use shorter candles with these warmers, or only use the warmer once a tall jar candle has been burned down low.
Q: Does the candle have to be in a jar or some sort of dish?
A: Yes. Make sure that your candles and wax potpourri are in a jar or some sort of dish. If not, the wax will melt all over.
Q: Will the wax burn me if touched?
A: No. Although the wax is warm, it will not cause burns if the wax comes into contact with the skin.
Q: How will I know when to replace my candle?
A: One of the great advantages of using electric candle warmers is that the wax does not evaporate into the air. What happens is that the aroma will eventually run out. When you realize that the scent is gone or isn’t as strong as you like, simply replace the candle with a new candle.
Q: What other uses are there for electric candle warmers?
A: Many people use these warmers for more than just the melting of scented jar candles. Many use the warmers to melt wax potpourri (make sure to always use a dish, jar, or container). Another great use is to put some water in a dish and put a few drops of aromatherapy oil or other scented oils. The results are fantastic.
Q: How are these warmers different than the other electric warmers I see on the market?
A: These electric warmers have been custom designed and engineered from scratch specifically for candle and wax use. Many products on the market are simply coffee mug warmers or food skillets marketed as candle warming products. The manufacturer of these warmers worked closely with international engineers and with UL to provide a product that has been tried, tested, and approved to be safe with various kinds of jars, dishes, tins, candles, oils, and waxes. These warmers are the only product available on the market that has achieved the UL approved status specifically as a “candle warming device”.
Q: What is the LiteGlow Mood Lighting in The Rio?
A: This feature is exclusive and has a patent pending. Two small lights embedded in the heating plate shine upwards through the bottom of the jar candle. Once the candle is melting, turn the mood lights on and enjoy. The mood lights will illuminate the candle jar and the wax and provides a soothing mix of sights and scents. For best results, remove any sticker from the bottom of the candle jar, use light colored candles, and use in a dark room.
Q: Retractable Cord? What is that?
A: Tired of all that excess cord getting in the way when you don’t need it? Yeah, so were we. One more exclusive feature that our customers love. The retractable cord feature enables you to release just enough cord for your needs. If you need 1 foot or 5, it’s your choice.
Q: Is lighting candles a thing of the past?
A: We believe that the popularity of using electric warmers is not just a passing fad, but will be a part of the candle industry indefinitely. There is no question that more and more people are enjoying alternatives to traditional candle use. We aren’t saying not to burn candles, we are providing an alternative when you don’t want to burn candles or are prohibited from burning candles.
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